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Sony Walkman Service Menu Access (Update 2016)

 *Update* - Posted new instructions, thank you Robert
Here is how to access the service menu in the S-Series, E-Series and A-Series.  Before anyone tries this, I caution you that you may brick your player and stop it from working.

If anything goes wrong during the process, I recommend you press the reset button on the back of the device in order to reset it.  Unfortunately there is no guarantee that the reset will work.  So please use this at your own discretion.

Seems there is a new way to get into the A860 service menu.  I have tried this on my A845 and entering the code does not enter the service menu.

Previous instructions after the break.

1. Make sure you are on the main menu.
2. Put the player on Hold
3. Press the following keys in order:

4. If done right the machine will turn off and back on and load a colour bar, press any button to get off the colour bar and into the service menu.

Another older method is posted below:

1. Go to the main menu of the player
2. turn Hold ON
3. now press these keys in order

The player should restart and go into the service menu, turn Hold OFF and then find the Audio settings menu.

To exit the Test mode, go the main selection screen then press
up/down and select EXITTEST then press right and select SURE, finally press the play/pause button, turn the power off and release the test mode

I am not responsible if your player stops working or if you encounter any errors.

Instructions for the older E430 Walkman below:

180 comments:

  1. what does accessing the service menu allow you to do?

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  2. in older EU walkmans, one could remove the volume limit and have a normal sounding player. Current EU players are more harder to hack, but I am sure there has to be a way.

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  3. oohh yes ive heard of the volume cap. do you know if the volume cap is really bad because my dad is thinking of getting the new A series Walkman but since it's not available in Australia anymore we can only get hold of an EU model (Japanese model doesn't have english GUI).
    On my X Walkman we would only listen to music at around 8 or 9 volume max. Usually around 6-7.
    thanks

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  4. well i use the X myself also bought in europe, and I never go above 15 in my volume, so you should be fine.

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  5. I did it but... now i can't listen the radio!!!! ='(

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  6. Press the reset button, it should restore the radio but as I mentioned before, accessing the service menu has it's dangers.

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  7. anyone know if this works to change the volume limit on the a series???? iv heard it wont let you change it????

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  8. Hi, i have a nwz-e455 i entered in the service menu and i remove the EU audio cap. But now the "FM frequency range" is set to 76-90Mhz (Japan range) is possible switch FM range to European range??? Or is possible put back the audio cap and have a radio with the correct frequency? thanks

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    Replies
    1. Hi.. Same thing happened to me. Were you ever able to resolve this?

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  9. Hi there, I don't believe there is a way to fix it, but some users have had success at entering the service menu again and playing around in the radio settings to get back to 108Mhz

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  10. Does it works for the A845? I want to remove the EU audio limit.

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  11. i have the s638F and somehow i don't get into the service menu... any tips? may it be charged during the procedure, has the song to be on pause or play?

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  12. It is possible to get back the Volume cap and make the radio work again?

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  13. Some have claimed that they have the radio working and the volume cap gone but from what I know, the radio will only then go up to 90Mhz and not the full range like the rest of the world.

    Some people have played around in the service menu and claim it is possible to reset the radio and keep the volume high, but enter the service menu at YOUR own risk.

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  14. i haven't found a solution yet! there's no solution and it's impossible to restore the default setting

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  15. Hello

    I have an E455 that I desperately want to make louder before I throw it through Sony's HQ window. Could anyone give me clear specific instructions on how to enter the service menu? I have tried the instructions that have been posted but to no avail! I would be ever so grateful and you would be saving me all the court costs etc

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  16. Hi there, currently there is no method to make the units louder.

    Some users have succeeded but then the radio does not work or works incorrectly.

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  17. Hi


    Thanks for your reply. I never listen to the radio so that really wouldn't be a problem for me! Do you know what they did?

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  18. Hi there, the instructions above should work for the E series as most users have claimed it works for most the walkman series'.

    Once you enter the service mode, do the following:

    then go to audio, and then to maxout ,i rly dont remember what i pressed but now its written: AUDIO MAXOUT
    1khz 0dbs L/Rch
    HPOUT [vol:30]
    AVLS OFF

    then go to NMLRZ
    and the option looks like this :AUDIO NMLRZ
    1khz -24dBs L/Rch
    HPOUT [VOL: 30]

    via: http://anythingbutipod.com/forum/showpost.php?p=540400&postcount=8

    others have done the following:

    -VOLUME
    in the service menu select DAC and then BGAIN and TGAIN (bass and treble gain[i use max 6 db gain and i cannot listen to music over 15, it hurts!]) submenu increase or decrease these values

    via: http://anythingbutipod.com/forum/showthread.php?t=60370&page=2

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  19. i did what the second site said to do now have great volume :P radios fecked but who needs radio

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  20. Hi there!
    I have the E455, too. But if I go to main menu then go to hold mode and then press the keys, nothing happens!!
    What do I do wrong? Do I have to do anything before this whole thing??

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  21. Hi there, try this

    press back button for 1.5 seconds, then set the HOLD to ON, then while pressing the option key press the following keys:

    [BACK] → [up] → [right] → [down] → [left] → [up] → [up] → [right] →
    [down] → [left] → [play/pause]

    this should hopefully work

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  22. Nice shit!! :D
    It worked!
    Thank you soooo much!!

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  23. Hey!
    I came to the service menu and to audio an maxout but somehow nothing changed... do i have to confirm anything? what can I do to turn up the volume??
    It'll be great if you could help me!

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  24. as hits in the E463?

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  25. Anybody knows how to acces to service menu with a NWZ-B153F model???

    thaks in advance

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  26. @Zecke, I am not sure what one has to change, changing things in the service menu can be dangerous and may stop the player from working altogether.

    I am not aware if there is a service mode for the B series, but I have not seen it anywhere, sorry.

    Btw I have tried testing this service menu access for the new E460 Walkman but it did not work, perhaps I was entering it wrong, or the sequence of buttons has changed.

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  27. I have a nwz -b 163 F series and is way lower music volume than my old nwz -b135F model..
    like when 163 is in 30 is like its 26 on 135..
    pls i need to get it to full audio gain.. :(

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  28. Hi!
    Do you know how it works with the E 443? I came to service menu but nothing changed...
    Doesn't matter if my walkman doesn't works anymore after this.
    Thanks

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  29. what do you select in the adio too make it louder

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  30. What about A860 series with touch-screen? How to access service menu?

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  31. Hey, I've got an E455. I got to the menu, but nothing seems to have changed. Ive upped the bass and treble gain to 10.5 also. could you help at all?
    Thanks.

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  32. hello! I have a s754. I already tried with your suggestions but nothing changed what can I do to improve my volume? please answer thank you

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  33. hello, have somebody the test mode for the new nwz e 460 series??

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  34. hellooo =) have somebody the test mode code for the new nwz e 460 series??.. the old one doesnt works ;)

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  35. Hi.

    I'm having troubles with my e455 when connected to a computer, it's very unstable: most of the time the computer cannot identify my Walkman and I can't transfer music.

    I tried everything obvious (change cable, port, format, reset, etc) but my player is not recognized on every single computer I tried (3).

    Do you know if there is something on service menu that I can play with to fix this behavior?

    Thank you in advance.

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  36. Hmm this is odd, it should not cause such issues, if the player is still on warranty I suggest you get it replaced where you bought it, if possible show the store where you bought the problem that is happening.

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  37. I have an NWZ-E443 that seems to be stuck in a loop. It won't go to the home page, its stuck on the start up page (saying 'Every Moment has its music'. I wanted to start it in test mode, as I believe that the charge level of the battery dropped to low, and the trickle charge circuit doesn't add enough power to overcome the software loop. Any ideas on how or what to do ?

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  38. My NWZ-E443 seems to be stuck at the start up screen. It dosen't fire up the home screen, instead just stays at the screen displaying 'Every moment has its music'. The product was left for a few weeks without charging, which I believe resulted in the trickle charge circuit being activated, and now the circuit dosen't have enough power to pass this software bug. Any idaes on what I can do ??

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  39. Hai, I've got an E455. I tried everything in the menu. Did the MAXOUT thing, Ive upped the bass and treble gain to 10.5 too. Nothings changed at all.

    PLEASE help.

    Thanks. x

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  40. hy at all, i have a nwz e-463 but the problem is wehn i doing the combination for the service menu make my player only a restart not more no service menu, that sicks i need a louder mp3 player please help me

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  41. I have heard 2 things with regards with the new gen players, first that they are not volume restricted (unlikely) and second, they are restricted and it is not impossible to remove it via the service menu.

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  42. my problem is with my nwz e463 i dont comming in this service menu my player make a restart and 3 second later is in the home menu, can you help ascariss

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  43. HI THIS DOES NOT SEEM TO WORK ON THE E-SERIES!!!!!!!!!!!!
    PLEASE HELP CAUSE I JUST BOUGHT ONE (E463) HOPING THAT I WOULD BE ABLE TO REMOVE VOLUME LIMIT!!!

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  44. Do you know test mode for sony nwz a865?

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  45. I am not sure of any ways to access the service menu in the touchscreen A860, I am sure there is though.

    I also tested the pattern on the new E series at a store and it would not enter the service menu for me unfortunately.

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  46. Hi Ascariss - thanks for the fix. I have a e453R and after a bit of fiddling around it is now off the scale in terms of loudness. I did the maxout and BGAIN and TGAIN adjustments. Radio shafted though. If selected from main menu thing just freezes. Any ideas how you can get the radio back? Only use it on Saturdays for local sport commentaries - no great loss but nice to have. I put a pin in the reset at the back - no change. THanks if you can help. Dave

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  47. yes thats the problem, when you have news for e463 service menu tell it please

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  48. I AM NEVER GOING TO BUY A SONY MP3 PLAYER ANY MORE.
    I JUST WASTED 70 EUROS ON SOMETHING I HAVE A HARD TIME HEARING WHEN IN THE SUBWAY OR WALKING IN A BUSY STREET.
    IT SUCKS!!!
    I CANNOT BELIEVE SONY IS UNDERMINING ITS OWN PLAYERS WITH THIS STUPID VOLUME LIMIT.

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    Replies
    1. Agreed, but I believe Sony received an EU directive forcing them to restrict the volume over long periods (20 hours for my NWZ-A15.) I can live with this, but it spoils my listening and I will not buy another player for the EU market in case a similar thing happens.
      The point is, that no-one can tell how loud your headphones are, and if they are quiet, like my KOMCs, they are not harming my hearing. Customers need to be told ONCE, not every 20 hours; it then becomes our responsibility.

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  49. help me menu servicio for E463

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  50. I have a new Sony NWZ-B163F which got stuck in Power Off, which is permanently displayed on the screen. It doesn't turn on. What should I do? Thank you!

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  51. por favor q alguien nos ayude con el nuevo e 463 para la limitacion del volumen por favorrrrrrr

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  52. guys, howto crack NWZ A845?
    there's no DAC, TGAIN or BGAIN in the sevice menu...

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  53. It didn't work for NWZ-S764:(( Please any solution.... PLease help

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  54. STUCK IN POWER OFF? NWZ-B163F have pinhole for reset on back side. Did you try this?

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  55. Hi all ,
    I have a problem in my E464, there is no audio output and volume keys does not react.
    Any hint ? Tried to go into service mode but didn't work.
    Thnx.

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  56. if the device is still on warranty, get it replaced

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  57. any update for E463? need the service menu :/

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  58. my player nwz-s764 just goes black everytime i enter any code i found from forums. any updated codes avaible?

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  59. Does anyone know how to enter the Service Menu
    NWZ-E363 and NWZ-B172F
    Please help.
    thank you

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  60. Does anyone know how to enter the Service Menu
    NWZ-E363 and NWZ-B172F
    Please help.
    thank you

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  61. Stop bloody moaning & buy yourself a portable amp, some along the lines of a Fiio E11 or better - Problems solved!

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  62. http://www.manualsparadise.com/service-manuals/Sony_NWZ-S764_NWZS764/users-owners-manuals/ReWrite-SPFM-LNG1.Dyn.M38744684KYWRDS_Sony_NWZ-S764_NWZS764_service_manual_repair_manual_schematic_diagram_owners_manual_users_manual_parts_list.html#1

    a link for those wanting to access the service menu for nwz-s764. send us a button combination ok

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  63. how sad. it just seems that there isnt a proper way to enter the test mode on nwz-s764.
    what if we all just donate 1€ and buy that freaking manualparadise linkstuff

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  64. has anyone found the combination for NWZ-764??

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  65. Does anyone know how to enter the Service Menu
    NWZ - E463.i tried the all the combinations, but its don't work.

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  66. Here is the manual for the e463

    http://averbouch.biz/nwze463.pdf

    BUT. Once into the test mode, you do not have the option to change the sound pressure settings (and get them to stay). AlSO, you are unable to change the destination. There is a separate tool for that, which i am trying to track down. Hope this helps someone

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  67. that's crazy, this drives me crazy. Need a solution for e463.

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  68. who have the destination setting tool, please send it to my mail:gasper.mike28@gmail.com. THNX

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    Replies
    1. have you found the destination setting tool?

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    2. Hi, have you two found the destination setting tool? :) If yes, can you please send it to me? zimber@gmail.com

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  69. Hi, i have the service manual for the NWZ-E463/E463HK/E463K/E464/E464K/E465

    This has worked on my E464 (tested last night), even though i didn't need to remove a volume cap i used it to change the bass/treble gains, everything works fine with the player, the radio, sync to a pc/ps3/laptop, all player options and functions are working fine. To access the service menu use the follwing steps.

    1. Make sure you are on the main menu.
    2. Put the player on Hold
    3. Press the following keys in order:

    [LEFT] -> [VOL-] -> [VOL+] -> [RIGHT] -> [BACK] -> [PLAY/PAUSE] -> [RIGHT] -> [PLAY/PAUSE] -> [BACK]-> [LEFT]

    4. If done right the machine will turn off and back on and load a colour bar, press any button to get off the colour bar and into the service menu.

    Hope this helps some of you. Dave

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  70. Hy,can you tell my how remove the volume cap in te E464 after enter in the service menu? thank you for your help

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  71. we need the setting destination tool, **** sony damn i dont found it in internet

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  72. well I am not sure something like that would be easily accessible unless someone has it and is willing to share it.

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  73. I live in Holland/Netherlands (Europe),
    and i am gonna order me a mp3 player from amazone,
    with the intention that its gonna be one without that cursed volume limit.

    But maybe it still has a volume limit once they find out they gonna have to ship it to Holland?

    Im assuming there wont be any volume limit to deal with,
    but IF I had to deal with a volume limit,
    then wich mp3 player would you guys reccomend to me?One wich has an service menu i can acces and where i can shut the volume limit off.

    I was thinking of buying the 'Sony Walkman NWZ-E354BLK'.
    Is there a service menu for it wich can shut the volume limit off?
    There is a newer model also,but i dont trust it.

    My gut feeling says that IF I had to deal with shutting out the volume limit,i better go for the old one.

    Are you guys from the UK or from the States?
    Becuase I thought there isnt any volume limit in the States,just in Europe.

    Hopefully Amazone is a US website,cuase if its from the UK then im screwed.


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  74. If anyone still looking for accessing to test mode in a-860 series.I know how to do but I'm not change anything in there,if anyone know what I need change in test mode for disable volume cap,please let me know. I'm not gonna publish code because I think I will break laws,if anyone interest let me know I can send code to email addres.

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  75. I know code for acces to test mode for a860 series but still I'm not change there anything,bit worry for damaging player.What should I change if I want disable volume cap ?Please let me know.And can I publish that code in here ? I don't want break law.

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    Replies
    1. You don't break the law if you post here how to access the service mode on the 860 series. Only people who do something wrong can break the player, but that is everyone's decision, if willing to take the risk or not. I am also owning an A866 and would like to know how to get into the service mode.
      I'd like to know if there is a way to change the long standby time (24 hours) of the player to less, e.g. 2h. Would save much battery.

      So please post it.

      Delete
  76. Sorry for double message.At first I was think is replying not working but now I see is just need more time for load message .and also sorry for my english.

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  77. hi, do you have access to and can you see the menu on the actual mp3 player while it's connected to your laptop and you are uploading music or you can only see the menu after you have unplugged it?

    mine shows "connected usb. the player cannot be operated". was wondering if that's normal. thanks in advance.

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  78. hi, do you have access to and can you see the menu on the actual mp3 player while it's connected to your laptop and you are uploading music or you can only see the menu after you have unplugged it?

    mine shows "connected usb. the player cannot be operated". was wondering if that's normal. thanks in advance.

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  79. Hi unrealx10,

    Can you please provide me the code for accessing the service menu of 860. My email address is moutmout2012@gmail.com. Thanks in advance for your help.

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  80. ok i was talking to my locale sony center and they said nothing i can do about ect... but said that the US version of it IS a lot loaded, on the assumption on it is a soft were cap is there away to switch over the american software?

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  81. Hello, I have tried above solutions on my NWZ-S639F but nothing happens. I can not acces to the service menu.
    Any solution?

    Thanks in advance

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  82. Hello, I have a Sony Walkman NWZ-E455 and I've tried to enter the Service menu with the 2 methods that I've read above, but nothing happens...

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  83. who have the destination setting tool, please send it to my mail:markes.bieder@googlemail.com. THNX

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  84. How to run Service Menu for NWZ-E473
    Thanks

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  85. Hey
    is there any way of activating the loud speaker in sony walkman nwz-s764.
    pls help me
    :-))

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  86. hey
    is there any way of activating the loudspeaker in sony walkman nwz-s764
    pls help me
    :-))

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  87. I have my new SONY Walkman NW-F805 at http://www.japanhifi.com/sony-walkman-nw-f805-white-bluetooth/ easy to use and friendly user hoe to help you guys.

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  88. Hi, is there a service mode for nwz-b150?

    Thanks!

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  89. I have an NWZE354 that is loud enough but after a recent reset the FM tuner is now JP instead of US. There is apparently some kind of 'destination setting tool' that is required (while the player is in the service menu) but nowhere to be found. Any idea on how I can get the US FM tuner back?

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    Replies
    1. Hi arms10.. were you ever able to resolve this problem?

      Delete
  90. Hi, please help me Service Manual for NWZ-A865
    Thanks!!!

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  91. Is there a service menu on the NWZ-E370 Series? Please post an access method to it.

    Thank you

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  92. help menu serwis NWZ-435F
    Thanks

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  93. Hello unrealx10 ! Can you send me the code for a860 series ? My e-mail is: mgrlthebest@yahoo.com Thank You very much!

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  94. Can someone send me the code for A860 series ? My e-mail is: mgrlthebest@yahoo.com Thanks!

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  95. Hi! Does anyone have any info about E373 service menu button combination? Thanks in advance!

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  96. Hi! Does anyone have any info about E585 service menu button combination? Thanks in advance!

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  97. Hi! Does anyone have any info about E585 service menu button combination? Thanks in advance!

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    Replies
    1. Why do You need that? Is this player low on volume?

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    2. Is this player low on volume?

      Delete
    3. Yes, quite low on volume as well. At least in EU and other European Countries (volume is limited in EU by law)

      Delete
  98. Does anyone know the code for accessing the service menu for Sony Walkman NWZ-E474? Much appreciated!

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  99. Hello,

    I own a Sony Walkman NWZ-E463. When I plug it into my computer that has Windows 7 Premium installed on it (via the provided USB cord), a little error window pops up from the task bar stating: "USB Device Not Recognized", then under that it says: "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." Anyway, I have tried countless methods that I've found on the Internet to correct this issue, including: Uninstalling and re-installing the driver, then restarting the computer; doing both a soft reset and a hard reset on the device and re-plugging it into the computer; FORMATTING the device and re-plugging the device to the computer; plugging it into the computer using a different USB cord; plugging it into two different computers (a computer with Linux installed on it, and one with Windows Vista installed on it)...None of these even temporarily solved the issue! One more detail: When I do plug it into the computer, it actually does charge, but I am not able to browse files from within the device. It does not show up as a portable device in the Device Manager. I'm at the end of my rope here...I need to be able to use my Walkman because I am teaching my first dance class this Saturday, and the Walkman is my only source of music! I need answers, please and thank you! :)

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  100. I own a Sony Walkman NWZ-E463. When I plug it into my computer that has Windows 7 Premium installed on it (via the provided USB cord), a little error window pops up from the task bar stating: "USB Device Not Recognized", then under that it says: "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." Anyway, I have tried countless methods that I've found on the Internet to correct this issue, including: Uninstalling and re-installing the driver, then restarting the computer; doing both a soft reset and a hard reset on the device and re-plugging it into the computer; FORMATTING the device and re-plugging the device to the computer; plugging it into the computer using a different USB cord; plugging it into two different computers (a computer with Linux installed on it, and one with Windows Vista installed on it)...None of these even temporarily solved the issue! One more detail: When I do plug it into the computer, it actually does charge, but I am not able to browse files from within the device. It does not show up as a portable device in the Device Manager. I'm at the end of my rope here...I need to be able to use my Walkman because I am teaching my first dance class this Saturday, and the Walkman is my only source of music! I need answers, please and thank you! :)

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  101. who have the destination setting tool, please send it to my mail: 3330073@mail.ru

    My region is Europe.

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  102. Anybody know if this works on the US NWZ-E344?

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  103. Hi! Does anyone have any info about E585 service menu button combination? Many Thanks in advance!

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    Replies
    1. Most MP3 players including the ipods(r) are around 40mW-55mW's headphone output, while hooked to a 32 ohm earphone. Now why did I put the earphone impedance in there? To understand the power handling, you also need a small understanding of impedance (ohms).
      Impedance is resistance, like water through a pipe, this is power through a wire. Lower impedance drivers simply draw more power from audio devices. all audio devices have limits to how low or high you can go with impedance, mp3 players earphones range between 64-16 ohms with a few exceptions. The difference in ohms can make a large difference in power for example, if the 64ohm earphone took 30mWs, the 32ohm earphone would draw around 50mW and a 16ohm earphone would draw around 80mWs.
      In the home and car audio amps work similar, for example by going from a 8 ohm driver to a 4 ohm driver would double the amps power output or at least pull up to the amps capacitor capacity. However, Mp3 players are actually a flat power like most headphone jacks and have no amplifier. This make our volume control more like a impedance control and we are simply extended the peak volume and start farther up the band. A lower impedance unit does not have more distortion or a lacking F/R, the only real drawback for mp3 players would be a shorter battery life.

      Recommend power handling and impedance for mp3 player earphones
      32 ohm earphone - 100mW peak / 50mW rated
      16 ohm Earphone - 200mW peak / 100mW rated
      These power handling recommendations are based on earphones with a sensitivity rating of 104dB and higher, going a little less if fine. If the earphones your going with have a lower sensitivity rating you would want the power handling to be less. Higher then these numbers and you might not be hitting the earphones continuous power handling.

      Delete
    2. Most MP3 players including the ipods(r) are around 40mW-55mW's headphone output, while hooked to a 32 ohm earphone. Now why did I put the earphone impedance in there? To understand the power handling, you also need a small understanding of impedance (ohms).
      Impedance is resistance, like water through a pipe, this is power through a wire. Lower impedance drivers simply draw more power from audio devices. all audio devices have limits to how low or high you can go with impedance, mp3 players earphones range between 64-16 ohms with a few exceptions. The difference in ohms can make a large difference in power for example, if the 64ohm earphone took 30mWs, the 32ohm earphone would draw around 50mW and a 16ohm earphone would draw around 80mWs.
      In the home and car audio amps work similar, for example by going from a 8 ohm driver to a 4 ohm driver would double the amps power output or at least pull up to the amps capacitor capacity. However, Mp3 players are actually a flat power like most headphone jacks and have no amplifier. This make our volume control more like a impedance control and we are simply extended the peak volume and start farther up the band. A lower impedance unit does not have more distortion or a lacking F/R, the only real drawback for mp3 players would be a shorter battery life.

      Recommend power handling and impedance for mp3 player earphones
      32 ohm earphone - 100mW peak / 50mW rated
      16 ohm Earphone - 200mW peak / 100mW rated
      These power handling recommendations are based on earphones with a sensitivity rating of 104dB and higher, going a little less if fine. If the earphones your going with have a lower sensitivity rating you would want the power handling to be less. Higher then these numbers and you might not be hitting the earphones continuous power handling.

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    3. Most headphones used with portable electronics are low-impedance, around 32 ohms. This is because the power supplied by the device is limited due to it being battery powered, and the low impedance in the headphones allows higher volume levels.

      try so buy 16 ohm impedance earphones or made it even 8 or 6 ohm by change mini-jack 3.5mm in electronic service

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    4. Most headphones used with portable electronics are low-impedance, around 32 ohms. This is because the power supplied by the device is limited due to it being battery powered, and the low impedance in the headphones allows higher volume levels.

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  104. who have the destination setting tool, please send it to my mail: wisefriend87@mail.ru

    ReplyDelete
  105. Hey, got a E463 and suddenly nothing works anymore.
    First of all, it is damn hard to connect it to a pc, because the connection breaks somehow. I've tried all Sony recommended, but it didn't help.
    Then it got terrible yesterday: From one second to another the hole player was no longer to be controlled.
    I just wanted to get the volume down, but - and I repeated it a few times - the volume got to its maximum. All possible resets didn't help. Sony now doesn't offer any help for the E463.
    What should I do, besides getting a new one which certainly won't be a Sony then?

    Anyway, mine has the usual problems of the series, such as loose keys. I acutally started to hate my favourite toy.

    ReplyDelete
  106. Hey, I got the E463 and I have various problems with it, all came out of a sudden.

    First of all, it is damn hard to connect it to any pc, the connection suddenly breaks, if there is one at all. I just can halfly connect it to my netbook (Windows 8.1) and no more to my other pc (Windows Vista). I tried all Sony recommended and nothing helped. Well, it has a few other ugly habits, it can't be swiched off via PWR OFF, just over PLAY/PAUSE and HOLD. HOLD and PLAY are pretty loose.
    But that is not the worst thing to me:
    Yesterday there were various new problems!
    I just wanted to low down volume, but it got to the maximum of 30. I tried it a few times and it always happened. Even with the "arrows" and Back and Option the volume went up. All possible resets didn't help. The player can't be controlled anymore. Sony doesn't offer me support for problems anymore. The page with the tips is completly white except the question:"Did it help you?"
    Has someone an idea besides buying a new one (which definitvely won't be a Walkman)?

    ReplyDelete
    Replies
    1. If the device is still under warranty I would claim it but if there is no more warranty then there is not much you can do.

      Reset seems not to be working so one final option is letting the power drain and then recharging it, but doubt that will change much.

      One final option is clear all songs off the device using your computer to see if that changes anything?

      I've never heard of the walkmans having such issues, perhaps your device became faulty? or some moisture got inside the device?

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  107. Could anyone PLEASE post the combination to access service menu on E585?

    ReplyDelete
    Replies
    1. I'm also looking for the combination for sony nwz-e585. Did you find it?

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    2. I too am looking for the combination for sony nwz-e585. Just got mine in d mail today. The volume doesn't seem to as high as my previously owned sony nwz-385. Even at its maximum. :(

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    3. I too am looking for the combination. Even at 28-30 volume setting, it's not as loud as my previous nwz-385 at 22-25 volume level. Strange.. 😐

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  108. Hello, any news on accessing the service menu on the nwz-e585 ? Thanks

    ReplyDelete
  109. Hi i'm from germany have anybody a trick for the Sony NWZ-B183B to make the Volume louder ...Please Help Thank You

    ReplyDelete
  110. Hello, any news on accessing the service menu on the Sony NWZ-B183B

    ReplyDelete
  111. Please, I need the test menù mode for the NWz e 585! The volume is too damned low! :(

    ReplyDelete
  112. Please for the NW-S638F PLEASEEE!!! :'(

    ReplyDelete
  113. i having sony digital walkman

    it can be showing everytime" Boot Error" ?

    i can't play any song and go menu settings ?


    my sony digital walkman Model Is; NWZ-B162F



    How To solve this problem,

    Thanking You,

    ReplyDelete
  114. None of the sequences mentioned work with the E384.
    Sony suck for not offering to convert all their hard-capped players to the AVLS system they use now. So much for Sony Customer Support.

    ReplyDelete
  115. what abut the service menu for the e474?

    ReplyDelete
  116. service menu for e585?

    ReplyDelete
  117. Hi,

    I have a SonyNW S766 (Japan Model) 32 GB.

    My question to the experts is that, how do i switch off the device, as when ever I press and hold the power button, it says gud bye shutting down and screen turns off, but after wards when i press any button its on only.. its a great concern as i would loose out on the power.

    I have tried switching off and putting hold button on, but still the screen turns on and hold icon is blinking..

    Please help guys

    ReplyDelete
  118. hi, i have just got my NWZ-e585 and when i want to play it in my car, on low volume of the divice there is nothing but distortion, when i incrase the volume the distortion level lowers but between songs it s nothing but distortion i hear, does enyone have a solution?

    ReplyDelete
  119. hello, anyone found what is combination for service acces menu sony NWZ-B163F,volum is very low,I'm using a speaker amplifier 2W x-mini and sound is very low with 30 volume

    ReplyDelete
  120. Does anyone have the service code for the NWZ A15 ?

    ReplyDelete
  121. My NZW-A845 battery fails to hold a charge now for more than a few days even when not used. Does anyone know where I can get a replacement battery as the Walkman works perfectly otherwise??

    ReplyDelete
    Replies
    1. Your best bet is ebay, since I doubt Sony stocks it anymore, or last option, buy a used A840 and replace the battery yourself.

      Delete
  122. Hello frnd, my player nwz b162f is hang, still the display is showing as hold. It's not working, what the process to recover this.. Plz reply

    ReplyDelete
  123. Hi
    I just bought an nwz-e585, and I'd just like to add some more bass and treble, the volume is o.k., it's loud enough.
    Does anyone knows the code for the procedure?
    Thanks for any help!

    ReplyDelete
  124. Does anyone know how to remove the volume cap for my Sony NWZ F886 mp3 player ?
    Can you email me details to wayne@inbox.com
    Thank you.

    ReplyDelete
  125. service menu for e584?

    ReplyDelete
  126. Hello, and what about service code of NWZ A-15?

    ReplyDelete
  127. Still nothing on NWZ-E585?

    ReplyDelete
  128. Hi, finally there is a way of change the destination and sound pressure settings for the NWZ-A867. Yesterday, the guys from rockbox published an app that allows to remove the volume restriction.

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

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  129. Anything on the new NW-WM1A/Z player regarding removing the volume cap

    ReplyDelete
  130. anyone got custom firmware for nwz-162 b series .plz send me i need it

    ReplyDelete
  131. WTF with Sony ditching the Clear Bass function on the new 2016 models (i.e. A35 + WM-1A + WM-1Z) what a shame. for my money the Clear Bass option is what set Sony above all the other competition out there and is not only warm,clear and distortion free at even the highest volumes but really brings out the best in quality cans like Grado which don't in and of themselves have a lot of bass/sub bass , yet with a touch of eq and clear bass can absolutely thump and yet still retain clarity, detail,instrument separation and superior dynamic range.ah well ,guess i'll be looking to replace the battery in my older Sony Walkmans when they go because no Clear Bass - no sale.

    ReplyDelete
  132. The clear bass function is not available in the USA version of the WM1Z either.
    But you can use the EQ feature to enhance bass.
    Anyone tried cracking the volume cap yet for UK and Europe WM1Z or WM1A?

    ReplyDelete
  133. What about the european NW-WM1Z/WM1A ???

    ReplyDelete
  134. Is there anyone who has the destination setting tool for the NW-WM1Z?
    Any help will be appreciated. My mail address is: shangrila.mb@gmail.com

    ReplyDelete
  135. Has anyone got the service menu code for NWZ-A15? Would be appreciated big time.

    ReplyDelete
    Replies
    1. Press the key as following order:
      [left] → [VOL +] → [right] → [down] → [BACK] → [right] → [play/pause] →
      [OPTION] → [VOL –] → [up]

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  136. I have returned my CE labeled EU version NW-WM1Z because of the volume cap on it. The volume level with MDR-Z1R at a max volume set at 120 was so low that I could hear voices outside the cans. No adjustment chance, because you have to listen at the volume set to max. Thinking to buy US version. Any comment will be appreciated about the gain settings on the US version also.

    ReplyDelete
  137. destination setting tool
    https://www.rockbox.org/wiki/SonyNWDestTool

    ReplyDelete
    Replies
    1. Thank you!

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    2. I found about this tool yesterday, and used it on my a864. All went well, but i don't really notice any difference in sound volume (yes, i confirmed, and sps is off). Wich destination should i use (tested with mist of the supposedly "uncapped" ones).

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    3. IMPORTANT: You will need to reset the settings after the change to get the modification applied .
      you can use E1 or E2 code. i have A865 like you. indeed there is no such a huge difference in sound volume that i've been expected for, but i've noticed it very well. or try to listen carefully in some IEM's before and after using this tool. do not forget to reset player every time you do changes.

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    4. Thank you for your reply.
      I did reset it, the matter is that i expected a bigger difference. After listening carefully, i noticed it is, indeed, a bit louder, only not as much as i expected. Well, much better than nothing!

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    5. on other players we can find huge differencehttps://thewalkmanblog.blogspot.com/logout?d=https://www.blogger.com/logout-redirect.g?blogID%3D2953732317018979267%26postID%3D4500224310231779167

      Delete
  138. Replies
    1. This comment has been removed by the author.

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  139. Hi, i bought a NW-WS414 and volume it too low because of EU limitation. Any idea how to uncap it?

    ReplyDelete
  140. Hi,
    i can test the max hp level in the service menu, even i can change destination settings and pressure regulation with the SonyNWDestTool. That means i uncapped the NWZ-A15 but if i level up the volume, 25 is max. I can set 26,27,28,29,30 but the volume is the same as on 25. Somebody knows why?

    many THX :)

    ReplyDelete
    Replies
    1. it's me again. seams it works now after restart, no idea why not immediately after changes...

      however; big THX to Oleg! before changes i liked my NWZ-A15 - NOW i love it!!! xD

      NWZ-A15 + MDR-10RC = dream team ♥

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    2. restart player viar Service Mode

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  141. look this dudes.

    https://www.rockbox.org/wiki/SonyNWDestTool

    ReplyDelete
    Replies
    1. look out! i've posted this just above.

      Delete
  142. none of the above methods work on an nwz-e364. strange.

    ReplyDelete
  143. We have been waiting for many years now. But finally it is here. The sequence for the E585 also the E583 and E584

    Press and hold back till you are on the home menu.
    Put the hold switch on, then press:

    PLAY
    VOL -
    VOL +
    VOL -
    LEFT
    UP
    BACK
    OPTION
    RIGHT
    DOWN

    ReplyDelete
    Replies
    1. Thanks, Richard! Worked for me on my E585.

      However, I can't manage to do what I want to do, which is disable the radio.

      I know, sounds weird, but I live in Switzerland and here we have to pay for a radio licence, and I don't want to because I never listen to the radio. If an inspector comes visiting, I want to be able to show him/her that the radio is disabled on my Walkman.

      I can see volume options under FM, but when I reduce it to 0 and exit test mode I can still hear the radio. When I re-enter test mode, the volume for FM is back up to 30. So maybe I am not saving it correctly. Any ideas?

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    2. What shoud i do to change volume, bass and verbles for good? i mean turn off AVLS. Because i can get into settings thanks to your code but i cant save volume change when i get out of there... could you help me?

      Delete
  144. Hi all,

    I have a Sony walkman A30, love it! but I cannot download the rockbox tool to sort out the volume.

    is there any other way to get into the service menu? Please can anyone help?

    ReplyDelete
  145. Nw-e394 please I just bought it for 99€ And there is not service menu please release it 😭😭

    ReplyDelete

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